๐Ÿšจ 24/7 EMERGENCY โ€” CALL: 0425 226 636  |  โœ‰ waterserpentworks@gmail.com  |  SAME DAY SERVICE
Frequently Asked Questions

Blocked Drain FAQs

Everything Melbourne homeowners ask about blocked drains, CCTV inspections, hydro jetting and pipe relining. Can't find your answer? Call Jack directly on 0425 226 636.

General Questions

About Our Service

For emergencies we aim to be on-site the same day โ€” often within hours across Melbourne's South East. Call 0425 226 636 and Jack will give you an honest ETA straight away.

Pricing depends on the type and severity of the blockage. We always provide a free over-the-phone assessment and a full upfront quote before starting any work.

We carry our CCTV drain camera to every job and use it to properly diagnose the blockage. This means we fix the real problem rather than just the symptom.

Yes. Drain emergencies don't wait for business hours and neither do we. Jack answers his own phone โ€” not a call centre.

Yes. We stand behind every job. If a blockage returns in the same location shortly after we have cleared it, call us and we will come back to investigate.

Yes. Jack is a BPC Registered Plumber โ€” fully licensed and insured to carry out all plumbing work across Victoria. You can request his registration number at any time.

We service all of Melbourne's South East โ€” 45+ suburbs. Call 0425 226 636 and Jack will confirm he covers your area.

Equipment & Methods

How We Work

Hydro jetting uses water at 5000 PSI to completely flush the drain pipe โ€” cutting through tree roots, blasting grease and scouring pipe walls clean. A drain snake physically punches through a blockage but leaves residue on pipe walls.

CCTV drain inspections use a high-definition camera inserted into your drain to capture live footage. Confirms exact cause and location of any blockage or defect.

A drain smoke test finds the source of mysterious sewer smells using non-toxic smoke pumped through the drain system under gentle pressure.

Pipe Relining

Pipe Relining Questions

Pipe relining is a no-dig method of permanently repairing damaged pipes from the inside. No excavation, no garden damage โ€” most jobs done in a single day.

Long-term manufacturer warranty. In real-world conditions, properly installed pipe liners are built to last decades.

No. The relined pipe is completely seamless with no joints โ€” and joints are exactly where roots enter. Permanent solution to root intrusion.

Typically $500โ€“$1,500 per metre. A standard residential job usually $3,000โ€“$8,000 all inclusive. Traditional replacement with reinstatement can easily reach $15,000โ€“$25,000.

Ready to Fix Your Blocked Drain?

Call Jack direct for a free over-the-phone diagnosis. Same-day service available across Melbourne's South East.